Any time, any day, people see white trucks emblazoned with the logo of Overhead Door Company of Northwest Indiana navigating the Region’s streets. They are filled with the company’s elite technicians that travel all around the county fixing or installing something we forget about until they are making us late for work – garage doors. On Friday, Overhead Door Company of Northwest Indiana honored those dedicated technicians with their annual SuperTech day.
Hosted at the recently opened Cafe Stelios in Merrillville, Overhead Door Company of Northwest Indiana owner and operator Jim Cameron bought his technicians all the breakfast they could eat. The crew appreciated the chance to relax, talk, and have their hours of hard work recognized by a thankful boss. For Cameron, fostering a company as close as family is key to both a happy workforce and happy customers.
“This is all about celebrating our backbone, these guys out there 24 hours a day, 7 days a week,” Cameron said. “Without them, we have nothing. We feel that if we put the employee first, then they’ll treat our customers the way we treat them.”
In between bites of pancakes, eggs, and bacon, the team told stories about their recent jobs and legendary encounters. From garages turned chicken-coops to African wildlife, the techs see it all. The nature of their work means that the techs are often spread all across the Region, so the chance to sit down and relate those stories put a smile on their faces.
“I love it, Jim’s a fantastic boss,” said John Kasper, a tech since February 2018. “I’ve never had this kind of recognition. I couldn’t ask for anything better, and I love coming in to work – I’ve never had a job before this where enjoyed and looked forward to coming in.”
As a family-owned business going strong for over 30 years, Overhead Door Company of Northwest Indiana recognizes the importance of work-life balance. Giving their staff a chance to breathe and spend time with family is just as important as providing exceptional customer service, and the two go hand-in-hand.
“You don’t just want a job, you want a company that’s family-oriented and wants you to spend time with your family,” said Juan Urbina, another tech.
Thanks to their fair treatment, constant recognition, and regular dialogue, Overhead Door Company of Northwest Indiana’s employees are loyal to both the business and its mission. Jimmy Cameron, not to be mistaken for Jim Cameron, is a long-time tech, working with the company for over 13 years.
“It’s a great experience every day,” Jimmy Cameron said. “We work hard, but they make sure we have fun and can take vacations and other time off. Jim’s such a great guy, he’s always there for you and you know he has your back.”
Learn more about Overhead Door Company of Northwest Indiana at www.overheaddoornwi.com.