Frontier Communications
2401 Chicago Street
Valparaiso, IN 46383
Tel: (219) 252-9335
www.frontier.com
Heinold Feller Logo

Welcome to the New Frontier

Frontier Communications is the nation's largest communications services provider serving rural America. We offer telephone, television and Internet services, bundled offerings, wireless Internet data access, data security solutions, and specialized bundles for small businesses and home offices, and advanced business communications Access Solutions for medium and large businesses.

LOCATION AND ADDITIONAL DETAILS

Our Mission

Be the leader in providing communications services to residential and business customers in our markets.

Our Values

  • Put the customer first
  • Treat one another with respect
  • Keep our commitments
  • Be accountable
  • Be ethical in all of our dealings
  • Be innovative; take the initiative
  • Be team players
  • Be active in our communities
  • Do it right the first time; continuously improve
  • Use resources wisely
  • Use Frontier products and services
  • Have a positive attitude

Our Products and Services

Never let a slow connection interrupt a great conversation, and stay connected with high-speed internet, FIOS, My FiTV and peace of mind services.

  • Broadband
  • Phone
  • Satellite television
  • FiOS
  • Wireless Internet data access
  • PC security solutions and technical support
  • Internet-based television
  • Carrier services
  • Specialized bundles for small businesses and home offices
  • Advanced business communications Access Solutions for medium and large businesses.
Residential Customer Hours:
For issues related to: Products and Services, Billing or Payment Assistance, Account Changes, or General Questions
Monday: 6:00 a.m. - 10:00 p.m.
Tuesday: 6:00 a.m. - 10:00 p.m.
Wednesday: 6:00 a.m. - 10:00 p.m.
Thursday: 6:00 a.m. - 10:00 p.m.
Friday: 6:00 a.m. - 10:00 p.m.
Saturday: 7:00 a.m. - 7:00 p.m.
Sunday: 7:00 a.m. - 7:00 p.m.


Business Customer Hours:
For issues related to: Products and Services, Billing or Payment Assistance, Account Changes, or General Questions
Monday: 7:00 a.m. - 7:30 p.m.
Tuesday: 7:00 a.m. - 7:30 p.m.
Wednesday: 7:00 a.m. - 7:30 p.m.
Thursday: 7:00 a.m. - 7:30 p.m.
Friday: 7:00 a.m. - 7:30 p.m.
Saturday: 6:30 a.m. - 6:00 p.m.
Sunday: Closed


Peace of Mind Product Support:

Available 24 hours a day, 7 days a week via phone or Live Chat. Learn more!