Porter Health System’s Chandana Surgery Center Wins APEX Quality Award

Porter Health System is proud to announce CTQ Solutions has recognized the Chandana Surgery Center at its Valparaiso Outpatient Campus as a 2009/2010 APEX Quality Award winner. The APEX Quality Award stands for Attributes for Patient Excellence and is earned for excellence in patient satisfaction and overall quality of care. Chandana’s performance was based on feedback provided by patients. PorterLogonew

This award is reinforcement that patients are the reason we exist and the reason we strive every day with every patient to compassionately deliver quality care with courtesy and respect in a professional manner,” said Maureen Beekman, director of Chandana Surgery Center. “We are honored to receive this award.”

CTQ Solutions, which stands for Critical to Quality, helps outpatient facilities monitor, benchmark and improve patient satisfaction. CTQ’s goal is to provide facilities with meaningful insight to improve service and care.